Citybook UK

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CityBook – Cookie Policy

Effective Date: May 17, 2025
Applies to: citybook.uk and all subdomains, including beta.citybook.uk

1. What Are Cookies?

Cookies are small text files stored on your device by websites you visit. They help websites function properly, remember preferences, enhance performance, and offer insights for improving user experience.

2. What Cookies We Use

We use the following types of cookies on CityBook:

🔹 Essential Cookies

These cookies are required for the site to work — for example:

  • Keeping you logged in
  • Saving your form inputs
  • Protecting your data via security tokens

🔹 Analytics Cookies

We use cookies to understand how visitors interact with CityBook, such as:

  • Which pages are visited
  • How long users stay
  • Which browsers/devices are used

(We use privacy-conscious analytics — we do not collect personal identity through these cookies.)

🔹 Functional Cookies

These remember your settings and preferences to improve your experience — like:

  • Language choice
  • Whether you’ve dismissed popups or notices

🔹 Third-Party Cookies

Some embedded tools or services (such as maps, video players, or payment buttons) may set cookies. These may include:

  • Google Maps or OpenStreetMap
  • Stripe or PayPal
  • Embedded YouTube or Vimeo videos

CityBook does not track users for advertising purposes.

3. Managing or Disabling Cookies

Most browsers let you refuse or delete cookies. For example:

  • In Chrome: Settings → Privacy & Security → Site Settings → Cookies
  • In Firefox: Preferences → Privacy & Security
  • In Safari: Preferences → Privacy

Please note: disabling essential cookies may limit your ability to use certain features of CityBook.

4. Consent to Use

By continuing to use CityBook, you consent to the use of cookies as described here. We display a cookie banner to inform you and collect your consent where required by law.

5. Contact

If you have questions about how we use cookies, please contact:
📧 privacy@citybook.uk

This policy may be updated as we expand the platform and integrate new services. Please check back periodically for changes.

 

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.

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Who we are

 Our website address is: https://citybook.uk.

Comments

 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

 If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.
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